FitNova

Privacy Policy

Effective Date: June 27, 2026  |  Last Updated: June 27, 2026

Welcome to FitNova. We respect your privacy and are unconditionally committed to protecting your personal information, wellness records, and private communications. FitNova ("we", "our", or "us") operates the FitNova mobile application (the "App") and associated digital services (collectively, the "Service").

This Privacy Policy provides full transparency into what data we collect, how our algorithms process workout and nutrition data, how our cryptographic end-to-end encrypted messaging safeguards your conversations, and how you maintain complete ownership over your data. By downloading, accessing, or using FitNova, you agree to the data practices described in this Privacy Policy and our Terms of Service.

1. Regulatory Compliance & Data Safety Overview

To provide full transparency to our users and regulatory review teams (including the Google Play Store and Apple App Store), the summary below outlines the categories of data we process, their operational purposes, and our strict non-sale commitments:

2. Account Registration & Authentication

FitNova provides secure authentication options to safeguard your account:

3. Detailed Feature Breakdown & Data Operations

We collect and operate data strictly to deliver FitNova's core fitness, nutritional, and communication capabilities:

4. Device Permissions & Clear Operational Purpose

FitNova requests device permissions solely when necessary to deliver user-initiated features. You retain full control over these permissions at all times:

5. Artificial Intelligence (AI) Zero-Model-Training Guarantee

FitNova utilizes advanced machine learning models to synthesize custom workouts, calculate dietary targets, and recognize meal nutrition. We operate under a strict Zero-Model-Training Guarantee:

6. Medical & Fitness Recommendation Disclaimer

FitNova is an informational fitness and wellness application and does not provide medical advice, diagnosis, or treatment. All AI-generated workout programs, exercise suggestions, nutritional calculations, and food scan estimations are provided strictly for educational purposes. Always consult a qualified physician or healthcare professional before beginning any new training program or dietary regimen, particularly if you have underlying cardiovascular, orthopedic, or metabolic conditions.

7. Membership Tiers & In-App Billing Terms

FitNova offers three transparent membership tiers:

All subscription payments, tier upgrades, and renewals are handled directly through Apple App Store In-App Purchases (StoreKit) or Google Play In-App Billing. FitNova does not collect, process, or store credit card numbers or financial account credentials. Transactions are governed by the respective store's privacy policies:

Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing cycle. You can manage or cancel your subscription at any time via your Apple ID Subscriptions or Google Play Subscriptions settings.

8. Data Sharing & Non-Sale Commitment

FitNova does not sell, rent, monetize, or trade your personal or health information to third-party advertisers or data brokers under any circumstances.

We share data exclusively with trusted operational service providers bound by strict contractual confidentiality agreements:

9. Data Storage, Security & Encryption

We protect user data using industry-leading security controls:

10. Data Retention

We retain your profile data, workout logs, nutrition records, and meal history photos for as long as your account is active. When you delete a specific food log, its associated photo is deleted. When you delete your account or request data erasure, all associated records and media are permanently purged or irreversibly anonymized in accordance with our deletion timelines.

11. Account & Data Deletion

FitNova provides a direct, simple in-app account deletion mechanism. You can permanently delete your account and all associated personal data directly within the application at any time:

Immediate Data Deletion: Upon your confirmation, your account is closed and your profile information, biometrics, custom workouts, nutrition logs, stored meal history photos, and chat metadata are permanently deleted from our active databases.

Important Subscription Notice: Account deletion does not automatically cancel active third-party app store subscriptions. Subscriptions are billed and managed directly by Apple or Google. To avoid recurring billing charges, please cancel your subscription in your Apple App Store or Google Play account settings prior to deleting your account.

12. International Privacy Rights

Depending on your geographic location, you enjoy statutory privacy rights:

European Economic Area (EEA) & UK (GDPR)

California Privacy Rights (CCPA / CPRA)

To exercise any privacy rights, email our team at support@fitnovaapp.com.

13. Children's Privacy

FitNova is intended for individuals aged 13 and older (or 16 and older in the European Economic Area, UK, or jurisdictions with higher digital consent thresholds). We do not knowingly solicit or collect personal information from children under these threshold ages. If we learn that personal data of a minor under the minimum legal age has been collected without verified parental consent, we will promptly delete that information. Parents may contact us at support@fitnovaapp.com.

14. Analytics, Tracking & Do-Not-Track

FitNova utilizes aggregated first-party diagnostic analytics solely to monitor app stability, crash rates, and interface speed. We do not track you across third-party apps or websites for targeted advertising, nor do we disclose data to ad brokers. We fully comply with Apple's App Tracking Transparency (ATT) framework and Android Privacy standards.

Frequently Asked Questions

How does end-to-end encryption protect my chats, voice notes, and media?

Every message, voice note, photo, video, workout, or diet plan shared in chat generates a unique cryptographic key. Messages are encrypted before leaving your phone and decrypted only on the recipient's device. No one—including FitNova—can read, listen to, or intercept your conversations.

Are photos or voice notes in chat collected or used for food analysis or app functionality?

Each and every single piece of content you share in chat is end to end encrypted no one outside the chat not even FitNova can see , watch or listen your content.

Are my food scan photos stored on your servers?

Yes. Food scan photos uploaded or captured through the dedicated AI Food Analysis feature are stored securely in your private account meal history so that you can visually review past meals and track your nutrition trends over time for future reference. These photos remain completely private to your account, are never publicly visible, are never sold, are never used to train public AI models, and can be deleted by you at any time.

What happens when I share a workout as Public vs. Private?

Private workouts are strictly accessible to you alone. When you mark a workout Public, community members can view, like, save, share, and clone the routine into their personal workouts. Your personal email and login info are never revealed—only your public @username.

Does FitNova track my precise GPS location for the leaderboard?

No. FitNova does not collect or track your precise GPS coordinates. Country-level leaderboard rankings are based solely on broad country information derived from your account settings or approximate network country.

How do I delete my account and data?

You can permanently delete your account directly within the app at any time by going to Settings → Account → Delete Account. Your profile, workouts, nutrition logs, and meal photos are deleted immediately. Remember to cancel any active App Store or Google Play subscriptions in your device settings before deleting your account.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new features, operational enhancements, or statutory legal requirements. When updates are published, we will revise the "Last Updated" date at the top of this page. For substantial updates, we will notify users through in-app notifications or registered email prior to changes taking effect.

16. Acceptance of Terms

By using the FitNova application and related services, you acknowledge that you have read and agreed to the data practices described in this Privacy Policy. Your use is also governed by our Terms of Service.

17. Contact Us & Legal Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our privacy desk at:

FitNova Privacy & Data Protection
Email: support@fitnovaapp.com
Application: FitNova Mobile Application (iOS & Android)
Web Support Portal: https://fitnovaapp.com/support

We endeavor to acknowledge and resolve all formal privacy inquiries within 30 days of receipt.