Privacy Policy

Effective Date: June 27, 2026

Welcome to FitNova. We respect your privacy and are committed to protecting your personal data. FitNova ("we", "our", or "us") operates the FitNova mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the FitNova mobile application and related services.

By accessing or using FitNova, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information in order to provide and improve our services:

• 1.1 Personal Information: When you create an account or use certain features of the App, we may collect personal information such as:
  Name or username, Email address, Profile photo (optional), Age, Gender, Height, Weight, Fitness goals, Activity level, Dietary preferences.

  This information is used to personalize workouts, nutrition plans, and recommendations. You can update this information at any time from the app settings to ensure your workout reports and recommendations are more accurate. Please note that if you don't provide accurate information, your personalized workout and diet plans may not be accurate.

• 1.2 Health and Fitness Data: FitNova collects fitness-related information that users voluntarily provide, including:
  Workout history, Exercise preferences, Nutrition tracking data, Food logs, Body measurements (optional), Progress tracking information.

  This data allows the application to generate personalized workout and diet plans.

• 1.3 Food Scan Data (Camera/Photos): When using the food scanning feature, the app requires access to your device's camera or photo gallery. Images are processed locally or briefly transmitted to our AI servers solely for nutritional analysis. Images are not permanently stored, sold, or used for facial recognition. Once the AI extracts macros, the raw image data is discarded.
• 1.4 Device & Usage Information: When you access the Service, we may automatically collect device-specific information, including your hardware model, operating system version, unique device identifiers (e.g., IDFA, Android Ad ID), browser type, IP address, and app usage data to diagnose technical issues and improve the Service. This information is not used for advertising or cross-app tracking purposes.
• 1.5 Chat & Username Data: FitNova includes an end-to-end encrypted chat feature that allows users to communicate directly with one another, similar to secure messaging platforms. When you use the chat feature, we may collect:
  Your username (unique identifier), display name, account visibility setting (public or private), chat metadata (timestamps, participant identifiers), and shared media files.

  End-to-End Encryption: All chat messages between users are protected with end-to-end encryption. This means only the sender and recipient can read message contents — FitNova cannot access, read, or decrypt the content of your private conversations.

  Username & Discoverability: Your username and display name are searchable by other users. If your account is set to "Public," any user can find you by searching your name or username and initiate a chat. If your account is set to "Private," only users you have approved can contact you.

  Users are responsible for the content they choose to share in chats. FitNova reserves the right to review reported content (when forwarded by a participant) and take action against accounts that violate our Chat Guidelines or applicable laws.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the FitNova application
• Generate personalized workout plans
• Generate personalized diet recommendations
• Calculate daily nutrition goals
• Track progress and performance
• Enable secure end-to-end encrypted chat between users
• Facilitate username-based user discovery and connection
• Improve AI-based recommendations
• Respond to customer support inquiries
• Monitor and analyze app performance
• Maintain security and prevent fraud

3. AI and Automated Processing

FitNova uses artificial intelligence (AI) and automated processing to deliver personalized fitness and nutrition recommendations. When you use the app, AI algorithms analyze your profile, goals, and activity data to generate customized workout plans and meal suggestions. This automated processing enables the app to adapt to your progress and provide tailored guidance without manual intervention. These may include:

• AI-generated workout plans
• AI-generated diet plans
• Food recognition from uploaded images

These suggestions are generated using algorithms and are intended for informational purposes. By using FitNova, you consent to the processing of your data by AI systems as described in this policy. Data may be processed by third-party AI service providers for workout generation, diet planning, and food recognition purposes. We ensure these providers comply with strict data protection standards and process your data solely on our behalf.

5. Data Sharing and Disclosure

FitNova does not sell, rent, or lease your personal information to third parties. Each and every single data you provide to FitNova is used only for you and your fitness journey. We may share with service providers along the app to perform tasks on our behalf.

6. Third-Party Services

We may use trusted third-party services to operate the app. These may include:

• Cloud hosting service
• Authentication providers
• Analytics services
• AI service providers
• Payment processing services, etc.

These services may process information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. We regularly audit third-party providers to ensure compliance with our data protection standards.

7. Data Security

FitNova takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Subscription and Payment Information

FitNova may offer optional paid subscription plans. Payments are processed securely through third-party payment providers such as app store billing or google play billing systems. FitNova does not store full payment card information. Payment provider may collect and process payment data according to their own privacy policies. You can check their own privacy policy for more information.

• Google Privacy Policy
• Apple Privacy Policy

9. Data Storage and Security

We implement reasonable security measures designed to protect user information. These may include:

• Secure cloud storage
• End-to-end encryption for chat messages
• All data transmitted between your device and our servers is encrypted in transit using industry-standard TLS/SSL protocols
• Encryption technologies for stored data
• Authentication systems
• Restricted access controls

Despite our efforts, no digital transmission or storage system can be guaranteed completely secure.

10. Data Retention

We retain user data for as long as necessary to provide the app's services and comply with legal obligations. When no longer needed, we securely delete or anonymize the data. And also users may request deletion of their account and associated data.

11. Account Deletion

Users may delete their account and associated data at any time directly from within the app settings, or by contacting our support team via the Help Center. Upon account deletion, all personal data — including profile information, workout history, diet logs, food scan data, chat metadata, and shared media — will be permanently deleted within 30 days. Some anonymized, non-identifiable analytics data may be retained for service improvement purposes.

Email: support@fitnovaapp.com

12. Your Privacy Rights

Users have the right to access, correct, or request the deletion of their personal information. You also have the right to withdraw your consent to data processing at any time, which may affect your ability to use certain features of the Service. Requests can be submitted via the contact information below. (support@fitnovaapp.com)

GDPR Privacy Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

• Rights to be informed: When collecting your personal data, you have the right to know our identity, the purposes and methods of processing your personal data, and how to exercise and protect your rights.
• Access your personal data: You have the right to access your personal data.
• Right to rectification: You have the right to request correction of inaccurate data.
• Right to erasure: You have the right to request deletion of your personal data.
• Right to restrict processing: You have the right to request restriction of processing of your personal data.
• Right to data portability: You have the right to request data portability.
• Right to object: You have the right to object to processing of your personal data.
• Rights related to automated decision making and profiling: You have the right to object to processing of your personal data.

These rights can be exercised by contacting us at the email address provided below.
Email: support@fitnovaapp.com

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to request knowledge of what personal information is being collected, the right to request deletion of your information, the right to opt-out of the sale of personal information (Note: FitNova does not sell, rent or lease your data), and the right not to be discriminated against for exercising these rights. To exercise any of these rights, email us at support@fitnovaapp.com.

13. Children's Privacy

FitNova is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child has provided personal data, we will take steps to remove that information. Users between the ages of 13 and 18 should review this policy with a parent or guardian.

14. Analytics and Tracking Technologies

FitNova may use analytics tools to better understand user behavior and improve the application. These tools may collect anonymized usage information to help enhance features and performance. FitNova does not track you across other companies' apps or websites for advertising purposes. We do not use your data for targeted advertising or share it with ad networks.

15. Change To This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page and, if significant, we will notify users through in-app notifications or email. It is your responsibility to review this policy periodically to stay informed about how we protect your personal information.

16. Acceptance of This Privacy Policy

By using FitNova, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your use of the Service is also governed by our Terms of Service and Chat Guidelines.

17. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Email: support@fitnovaapp.com
Application: FitNova Mobile Application
We aim to respond to inquiries within a reasonable timeframe.